Our Innovation Help Desk can advise on permits, registration and other authorisation issues
The FIN-FSA Innovation Help Desk welcomes as customers both start-up companies in the sector and already established enterprises that are planning a new type of product, service or way of operating. Being a customer requires participation in advice sessions by an owner or employee of the company.
Many new products and services come within the sphere of FinTech, but innovations can, of course, also be implemented without digital solutions.
Note! Exceptionally, there is no telephone service available on Wednesday 22 November and Thursday 23 November.
Expert advice is provided at separately agreed times. Prior to the provision of advice, the customer must deliver to FIN-FSA a completed preliminary information form with appendices, of which a process diagram is particularly important.
HelpDesk does not provide any written interpretations. If you need a written interpretation, please e-mail your request to the address kirjaamo(at)fiva.fi.
Any open questions about the process? You can call the advice service, where we answer questions about the process. If your question does not concern an innovative product or service, please look here at our other contact channels.
HelpDesk contact information
- Detailed questions to Innovaatio-HelpDesk(at)fiva.fi
- Advice by telephone (questions relating to the advice process, not advice on regulation or authorisation matters) on +358 9 183 5998
Mondays 14 – 16, Wednesdays 13 – 14 and Thursdays 9 – 12
- It is also possible to have an advice session or call using Skype